AA Mac Mac-Care Rates
Type Of Contract
Pay As You Go
Mac-Care PrePay*
Mac-Care Premium
Response Time
48 hours
8 - 12 hours
4 or 8 hours as required
Telephone Support
0906 614 1453
15 mins FREE
Unlimited
Labour
Per Hour
Included
Included
Repair Location
On-Site/Workshop
On-Site/Workshop
On-Site/Workshop
Loan Unit Per Day
£25
£20
Subject to Availability
Hardware Installation
Per Hour
Included
Included
Software Support
0906 614 1453
Mac OS
Mac OS & as Specified
Email Support
Not Included
Included
Included
Express Service †
£30
Included
Included
Regular Maintenance Visits
Hourly
Deductable
Included
† = Express Service is an additional fee that fastracks you to the bench within hours
as opposed to a 48 hour turnaround - subject to contractual obligations
* = Mac-Care PrePay Packs are billed as minimum 1 hour and then in 30 minute blocks thereafter